I don't think BG was being sarcastic when he asked if you had taken your arrogance pill today; I am, in fact, almost positive it was a valid question, since he has good reason to ask it.
Though personally, I would've put 'grumpy' instead of arrogant, since to call someone arrogant would make me a pot, or a kettle.
And I don't know about BG, but I don't reject your point because of poop (a word I love), but rather because I believe it to be incorrect. This is not a case of 'So if I say that poops is not poops, will you eat it just because I said it is not poops', but rather thinking something is poop, but investigating and finding out it was chocolate ice cream extruded from one of those weird machines that buffets have.
I personally think they were lying, and just trying to mellow BG into not having a complaint any more. So I do get what you were saying (though as I sez, I believe you are wrong), but that's immaterial now anyway, since the name is changed. Further leading me to call you on your point. X2, in fact.
Basically, this thread is rather amazing to me in the hate BG has gotten for no real reason. He's not been rude to the people responding to him (if anyone has rude in a response, it's been me), nor was he rude, judgemental or Pharisaic in his message to the company in question. And he only got somewhat angry when he got laughed off and mildly mocked. Belittled, is the word I'm coming up with (maybe, probably, that wasn't the intent, but it is
Which is far, far
more than I would do if I were in his spot and catching the same flack he is. To add to that, he's got a legit (and very likely biblical; I said it, and I'll stand by it) complaint, and he's doing something about it instead of just complaining over it, which is more than I can say for myself.
So to all the haters, I would ask this: What be yo' deal son?
Much love dude, and no intention to hurt ye, but...I just don't see why BG is getting farted on.